We Value Your Feedback
At ICSE, CPhI, InnoPack and P-MEC Europe we aim to meet your expectations by delivering value and business through our events. We value constructive feedback so that we can improve the experience of you and your clients at all our events. If you are ever not happy with our services or would like to suggest improvements, we warmly welcome your comments and feedback. In the first instance, if you are unhappy with our service, or wish to give feedback, please use this online form and indicate whether it is related to Sales, Marketing, Operations/ Logistics, Accounts payable or Customer Service. If your query cannot be resolved suitably, or we cannot solve it easily, you can lodge a more formal complaint to our Customer Service Manager who will lead in ensuring the best possible outcome. You can lodge a formal complaint in writing to customerservice@ubm.com Please provide any supporting evidence along with your complaint. We promise to acknowledge your complaint within two working days. The complaint will be reviewed and a response will be sent in writing. In our letter we will explain:
 Customer ServiceICSE, CPhI, InnoPack and P-MEC Europe customerservice@ubm.com | |
We want you to be delighted with our services whenever you come into contact with our business. Delivering 1st class events is our passion and the experience should be positive for all involved, but most importantly for you, our customer.
